It’s almost time to book your winter stays, so this is a good time to highlight any changes in booking procedures and at the lodge.
Race Weekend Changes
Race Weekend has become increasingly popular but often there are groups staying who have no intention of racing. Racing is an important part of the club’s eligibility for Not For Profit status under ATO regulations. There will be some changes to Race Weekend booking rules to improve the chances of racers attending.
- Only members, their spouses and children may be booked in for Race Weekend. (AAC members and immediate family can also attend, as required by AAC National Rules.) The midweek leading up to Race weekend is open to guests as normal, just not the Friday and Saturday nights.
- If you wish to book online for your spouse or children who are not members, they need to be registered in the booking system. See Registering Family Members in the Booking System for instructions. Otherwise you can still book in spouse and children by contacting the booking officer.
- The surcharge for Race Weekend has increased to $100.
Peak Season minimum booking
Single night bookings will no longer be accepted for Winter Peak Season. The mimimum Peak season booking is 2 nights. Single night room changeovers have been putting an unreasonable burden on the lodge manager in the busiest period.
AAC Week and Spring Snow Guarantee
AAC week has moved to Spring (6-12 Sep), and with it comes a snow guarantee for that week. As a trial, this will be extended until the end of the season.
- In the event that 48 hours prior to your stay there is insufficient snow for at least Towers chairlift to operate, you may cancel your booking and receive a full refund less $20 administration fee.
- This does not cover lift closures for mechanical breakdown, weather, industrial action or other reasons.
- If you cancel because the resort has closed for the duration of your booking, a full refund will be provided.
Policy on Snoring and other sleep disrupting factors
To balance the need of snorers and other members, there is now a booking policy on snoring and other sleep disrupting factors. Please read this if you have a condition that may disrupt roommates’ sleep.
Locker policy changes
Lockers are always in demand but there is limited space for them. The locker policy has been updated to free up lockers allocated to members who cannot use the lodge.
- Unfinancial members will not be entitled to hold a locker. An unfinancial member’s locker may be cleared and allocated to another member.
- An Inactive (Overseas) member will also need to surrender their locker, although there are not any members currently in that positon.
- If locker contents are found to be leaking, smelly or otherwise offensive, the Lodge Manager or Committee may deal with them as they see fit.
Reminder – Members are required to stay at the lodge with their guests
Here are some other timely reminders of important notes from the last few years:
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Do not email, SMS or post credit/debit card details to the booking officer. The booking system allows you to make card payments securely or look up our PayID or other EFT details. If for some reason you cannot use these channels, please phone the booking officer. We will never ask you to provide credit or debit card details in writing, except using the Eway secure payment gateway via the booking system.
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Prompt payment for bookings is expected. The Booking Officer will cancel bookings not paid for in the appropriate time. This is within 7 days for normal bookings and 1 day for approved waitlist requests.
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You are encouraged to nominate an emergency contact by updating your member details in the booking system.
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Continental breakfasts will be provided on peak season Sundays, not cooked breakfasts.
- Please also remember that the ski cages are only to be used for skis, poles and boards, in bags labelled with your name. Boots, clothes and other items must not be included. Otherwise, no items are to be left between visits unless they are stored in a locker.
The Ski Lodge Details tab in the booking system and the Book tab on the club website cover most of the information you need to make a booking and prepare for your stay. The email that is sent 7 days prior to your stay has important information about your stay, including the door code. Please check these resources to see if they answer your questions before contacting the booking officer. Please also forward copies of the email to all your guests.